Job Description
Quality Control Administrator
We have an exciting opportunity for a Quality Control Administrator to join us in our warehouse. As Quality Control Administrator, you will report into the Audit Manager and be responsible for the day-to-day administration behind the faulty stock which comes into the business. You will strive for a reduction of faulty stock by liaising with the relevant Suppliers to claim for this.
We are a collective of luxury interior brands, each with a special role to play, and two manufacturing brands (Anstey Wallpaper Company and Standfast & Barracks). At Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, and Scion and our purpose is ‘to bring the beautiful into people’s homes and lives’.
Responsibilities
- Day-to-day admin and movement of faulty stock for our core product; fabric, and wallpaper for all brands
- Corresponding with suppliers on faulty stock in a timely and professional manner
- Dealing with emails and other communications from suppliers, and where appropriate escalating these if necessary
- Raising and sending debit notes with clear explanation of the issues/faults
- Working with the supplier to arrange collection of faulty stock, and to return the goods to the supplier if necessary
- Liaising with the Finance team to ensure the claim is passed to accounts and processed
- Creating courier parcels
- Working with Customer Services to bring faulty stock back into the warehouse/send to the supplier where required
- Liaising with Purchasing regarding any stock decisions that affect stock levels that could impact customer orders
- Supporting the Supplier Development Manager in continually improving and streamlining the faulty stock and QC written process
- Liaising with the Designers across multiple sites to ensure Masters for new collections are signed off in a timely manner, and the status accurately recorded
- Creating and developing monthly reports in line with business requirements
- Working to always ensure the most up to date Masters are signed off by the Designers and are used by the warehouse as Masters to check bulk stock against
Measures of Success
- Determination to continue to positively decrease the amount of faulty stock in the business, with the can-do attitude and proactiveness to drive results
- Working in a timely manner to ensure Masters are signed off right first time
Skills & Experience
- Understanding of fabric construction
- Competent in Microsoft Office (outlook and excel)
- Excellent written and verbal communication skills
- Results oriented, and calm under pressure
- Enthusiastic and proactive in approach towards tasks
- Drive and commitment to get the job done
- Able to use your own initiative
- Strong organisational and problem-solving skills
- High attention to detail
- Dependable and adaptable
- Experience corresponding with Asia (desirable)
About us
Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.
In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.
Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.
We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What are your salary expectations?
Work authorisation:
- United Kingdom (required)
Work Location: In person
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