In this position, you will be responsible for building a strong, trusting relationship with both internal and customer teams to generate an accurate picture of the customers demand forecast for Intel products for both the short term and medium-term horizon. The demand signal is a critical part of the relationship with the customer as ultimately it will be used to drive factory production, and physical inventory which is held in our distribution warehouses.
We support a range of customers including multi-nationals (MNC), distribution channel partners and Original Equipment Manufacturers (OEM) in new business areas (like embedded, Consumer Electronics and In-vehicle Infotainment).
Your responsibilities will include but will not be limited to:
Building, managing, and maintaining key stakeholder relationships with: Field sales account teams and managers, Customer purchasing and marketing teams, Product supply teams,
Internal teams in other departments and countries
Driving key collaboration discussions with the Customer regarding their demand forecast and marketing strategies.
Investigating and understanding key data indicators to be used in conjunction with collaboration discussions in order to generate an accurate demand forecast which will be used by factories, and other groups across Intel.
Liaising with multiple groups, both internally (such as marketing, logistics, product supply and finance) and externally (the customer and freight carriers) which makes the role very dynamic and interactive.
Understanding customer sales strategies, market conditions, and competition trends to help drive accurate demand signal.
Understanding customer needs and Intel's operations and/or strategies to influence supply decisions.
Influencing and adding value by identifying and offering product alternatives when needed
Dealing with conflicting information and managing a high-pressured environment
Managing customer supply line to ensure they get the right products at the right time (placing, tracking orders, and resolving issues)Escalating and crisply communicating customer issues with clear recommendations on actions needed.
Communicating and representing customer strategies internally to senior managers
Using data to drive problem resolution
Building trust and respect with co-worker's, managers, and worldwide counterparts (buyers, peers, and direct managers)Improving productivity and process by developing, using, and sharing best known methods to help others complete assignments.
Presenting ideas and/or opinions in a direct manner
EMEA Business Management Group has adopted a hybrid work model, in this role there will be a requirement to regularly be on-site in Swindon.
Ideally you will possess a bachelor's degree in a Business-related discipline.
In addition, we are looking for the following skills and experience:
Fluent in both verbal and written English
Strong customer service focus and good business acumen to drive the business forward
Excellent analytical, organizational, problem solving, influencing, networking and communication skills
Ability to multitask and work in a dynamic and changing environment, either independently or in a team
Self-assurance to deal with tough problems/situations
Strong communication skills with the ability to adapt style and content appropriately for the audience
Teamwork
Ability to work well and collaborate with others to achieve high quality results
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
In certain circumstances the work model may change to accommodate business needs.
JobType
Hybrid