Job Description
As Room Attendant you will carry out the following duties:
What you’ll be doing
- Servicing a minimum of 18 rooms and public areas are cleaned and presented up to our company standards to ensure guest satisfaction on every stay with us.
- Perform all housekeeping duties such as preparing trolley, stripping bed linen & making beds, cleaning bathrooms, vacuuming carpets, restocking cleaning chemicals, cleaning mirrors, dusting, wiping surfaces and replenishing courtesy items in all rooms.
- Work on daily cleaning job lists from the room status, arrivals and departures lists- often includes flipping beds, cleaning drapes as and when required.
- Maintain high standards of cleanliness and presentation in all back of house and guest areas.
- Fulfil all reasonable guest requests such as delivering pillows, iron and linen requests in the room and service late checkout rooms.
- Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
- Informs the Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.
What we’d like from you
- If you have previous cleaning experience this would be beneficial, but we’ll provide you with all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests’ arrival.
- We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
- You will have a good level of spoken and written English. If you speak other languages, this would advantageous.
- Rights to work in the UK with your ID/Passport and share code.
What you’ll get in return
- Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
- Free Meals on Duty and Uniforms
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Opportunity to explore other roles within ILH Group after 1 year of service.
- 50% discount to friends and family in our hotels (excluding Morton Hotel)
- Interest-free season ticket loan (after probation)
- Training and development through our ILH Group Academy
- Employee recognition awards, Christmas Party and other social events.
- Reward and recognition schemes
- e-points to be used across several high street brands and online retailers.
- Wage stream – flexible access to pay.
- Supported by Hospitality Action
- Local discounts at Gym, Dry Cleaners, Restaurant outlets
Job Type: Full-time
Salary: £23,087.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Employee discount
- Referral programme
Flexible Language Requirement:
Schedule:
Work Location: In person
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