Job Description
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and composed in stressful situations
Please note that previous experience as a hotel receptionist or in a similar customer service role is preferred.
If you are passionate about providing exceptional guest service and have the necessary skills, we would love to hear from you. Apply now to join our team as a Hotel Receptionist!
Job Types: Full-time, Permanent
Salary: £10.00-£11.50 per hour
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Slough: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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