If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
We are recruiting for a Full-time Client Care Assistant to join our fantastic team of over 30 staff including receptionists, nurses and vets across all four of our sites – Bushey, Hatch End, Northwood and Stanmore.
Skills and Competencies:
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Experience working with the public in person and by telephone
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A passion for working with the public
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Ability to multitask
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Good telephone manner
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The ability to communicate well with clients and colleagues, face to face, telephone and email.
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PC literate with Excel and Word
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Negotiation and problem-solving skills
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Sound literacy and numeracy skills
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Able to adapt and quickly use in-house computer applications and software (training will be provided).
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Responsible for work area.
Personal Attributes:
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A reliable and responsible team player who contributes fully to the Practice vision and strategy
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Flexible and adaptable
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Strong personal resilience
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Confidence and sensitivity
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Motivated by targets and deadlines
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Communicates clearly and effectively with wide range of customers, colleagues, suppliers and 3rd party agencies
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Resourceful and a problem solver
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Able to work independently or within the team
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Ability to prioritise and multitask.
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Clean and tidy, willing to help with the cleaning rotas.
Benefits
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5 weeks holiday + bank holidays + Birthday Leave
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RCVS & VDS fees paid
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External CPD funded
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Extensive free online Linnaeus CPD program
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Career progression opportunities
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Staff discount schemes
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Life Assurance
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Enhanced sickness pay
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Enhanced equal family leave
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E-car salary sacrifice scheme
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Employer contribution pension scheme
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Wellness program including:
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Employee assistance program
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Eyecare voucher scheme
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Free annual Flu jab
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Cycle to work scheme
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Recruitment referral reward scheme
Part of an amazing global family Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS. Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. Our Associates are fundamental to our success, and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. Linnaeus is an equal-opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk