Posting Description:
The Aon Guernsey Graduate Programme offers an opportunity for a graduate to commence their career within the insurance sector at a leading manager of captive insurance companies and insurance related vehicles. Commencing on 1 September 2023, the role will be varied with the successful candidates gaining invaluable re/insurance and ILS expertise which will allow for excellent career progression in the industry. Over the 18 month programme, the successful candidate will spend time in all sections, gaining an insight into the business as a whole.
The role holder will have excellent interpersonal skills, a working knowledge of MS Word, Excel and Outlook and will possess a positive, can-do attitude. In addition, a minimum BSc/BA 2:1 grade is required and previous experience within an administrative role is beneficial but not essential.
Overall Purpose of the Insurance Technician role
Day to day insurance administration and assistance with underwriting and claims functions of a range of insurance licensed vehicles in order to ensure that office and client business strategies, plans and insurance programme placements are achieved and that administration excellence is provided to clients. The role will be varied and the successful candidate will gain invaluable re/insurance and ILS expertise which will allow for excellent career progression in the industry.
Principal Accountabilities
1. Ensure that all AIM and client deadlines in respect of insurance administration, underwriting and claims are met at all times within the requisite procedures and practices and to the agreed service levels
2. Assist in the preparation of all insurance related matters for client Board packs and strategy meetings. Support of, or presentation of insurance related matters to client Directors at Board Meetings and/or strategy meetings
3. Ensure all documentation, correspondence and telephone calls are dealt with professionally, efficiently and accurately. Development of sound business relations with client staff responsible for insurance related matters
4. Adherence to the Office Procedures Manual and Company specific procedures manuals, contributing to the constant improvement and updating of these documents where appropriate
5. Maintaining an electronic filing system for each client assigned, ensuring all documents are filed in accordance with procedures manuals on a timely basis. Ensure a suitable archiving policy is being followed and all archiving is clearly labeled
6. Interaction with various people in a professional manner. Primary relationships to be developed and maintained, with the following:
AIM colleagues working on client account-
Clients and client representatives, i.e brokers
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Board members
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Auditors
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GFSC
7. Monitor the renewal deadlines for allocated clients and be proactive in starting renewal process
8. Assist with re/insurance contract and reinsurance trust agreement wording reviews for new and renewing business
9. Assist with the maintenance of deal monitor and collateral tracking systems for ILS clients including but not limited to inputting data from reinsurance contracts, extracting usable information and manipulating data for the benefit of our clients
10. Monitoring and chasing premiums receipts, reinsurance recoveries, commissions and brokerage payments
11. Receive and review claims bordereaux and other loss information received from brokers. Preparation of claims authorisation forms
12. Consideration of current and existing client insurance programmes and development thereof. Ensure clients are kept abreast of all relevant information in connection with Aon, ACSG and the insurance markets worldwide
13. Work closely with team colleagues on a proactive basis toward achieving both AIM and client goals
14. To take on ad hoc roles, projects, report writing and research as assigned by the management team, delivering to any set timescale agreed
N.B. This is not an exhaustive list and it is important for all staff to familiarise themselves with the Office Procedures Manual and apply the rules diligently.
Qualifications
Minimum BSc/BA – 2:1
Experience
Experience within a similar administrative role would be beneficial but not essential
Knowledge and Skills
1. Working knowledge of Microsoft Word, Excel and Outlook
2. Excellent interpersonal skills. Good verbal and written communication skills is essential
3. Ability to use initiative, as well as sound organisational and time management skills
4. Ability to demonstrate ownership of assigned tasks from beginning to completion
5. Ability to work independently and as a part of a team
6. Commitment to continuous personal development
7. A positive, can-do attitude and willingness to go the extra mile to deliver excellent client service