Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX.
Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido.
Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.
The Opportunity
Onfido's platform supports hundreds of documents, with each one displaying unique signals. As the global landscape shifts, our technology will need to constantly evolve to ensure we can continue to deliver a world class product.
As a result, the Document Operations team is looking for a data driven individual who can help us reach our operational efficiency goals.
Based within our Technology department, you will be involved in ensuring that we can continue scaling our document onboarding process. This involves managing the lifecycle of new documents through our innovative ML-systems, identifying gaps in our tooling and providing feedback to Product and Engineering. Succeeding together is one of Onfido's core values and you will receive in depth-training through both our new joiner onboarding process and from members within your team.
In addition, you will be led by a supportive team lead who will nurture your ongoing growth and development at Onfido.
This is a unique opportunity to join a fast growing scale-up. Working in collaboration with our Growth and Product teams, together you’ll help deliver the best service possible to all of our clients. In doing so you’ll help us smash our goal of achieving 1 billion verifications by 2025.
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Driven personality with a can-do attitude
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Solve problems using a variety of analytical and technical tools including querying databases
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Structured approach and comfortable working at speed to tight deadlines.
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Collaborative and happy working cross-functionally.
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Strong communication and team working skills in a global, multi-cultural, fast-paced environment
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Familiarity with Looker or other business analytic tools, Google sheets/Excel
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Ability to create insight out of large datasets
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Knowledge of Jira and Confluence tools
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Familiarity with command line interface
#LI-LP1 #LI-Remote
Where you will be:
At Onfido, we have a distributed workforce. This role will be based as advertised on the job description. We have a hybrid model, and you can choose to work fully remote, or come to our offices! We let all of our employees choose what’s best for them.
Onfido Culture:
Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better
Benefits:
We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You’ll receive:
> 25 days annual leave plus a day off for your Birthday.
> Two paid volunteering days per year.*
> Bupa Private Medical and Dental Insurance*
> Life Assurance (3x Annual Base Salary)*
> Pension with The People’s Pension (employer contribution 4% of base salary)*
> Generous paid parental leaveFree mental health coaching provided online
> Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy
> Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more
> Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events
> Expense up to £300 (or local equivalent) to purchase workstation setup equipment
> The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups
Check out Life at Onfido via our LinkedIn Careers Page!
Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.