Job Description
Avaliable Job Today First Light is a charity supporting people in Cornwall, Devon, Wiltshire and across England and Wales who have been affected by domestic abuse and sexual violence. We are independent of statutory agencies, including the Police, and every year we help thousands of adults and children in England and Wales to lead safer lives, free from violence and abuse.
A role for a team focused individual who likes to be busy with plenty of change and challenge. This position requires a professional who is resilient and empathic, and who can work to a high level of accuracy with data.
Added benefits:
- A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
- Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
- Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
- Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
- Working for an organisation committed to Equality, Diversity and Inclusion. We welcome applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, sex, gender identity or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
- Annual pay review and employer contribution pension scheme.
Key responsibilities:
- To support the ISVA Team Leader, Team Manager, Services Director and staff team in tasks relating to the service
- To manage office facilities in liaison with the administration team supporting the SARC
- Develop, implement and maintain administrative systems
- Inputting on the electronic client management system MODUS
- To maintain electronic diaries for room bookings
- To manage emails and all other correspondence
- To arrange meetings between colleagues and stakeholders
- Responding to general enquiries from colleagues and any other callers, including assisting triaging clients.
- To produce precise, accurate and timely letters, minutes, reports and presentation work as required
- To ensure that all documents are referenced, filed and easily accessed on the electronic filing system in line with ISO 9001 quality management
- To ensure the health and safety management system is adhered to
- Deal with highly sensitive and confidential enquiries appropriately and within the boundaries of information governance
- Order office equipment, stationery and leaflets and maintain a stock control system
- Build and maintain positive relationships within and across management team, colleagues, partners and stakeholders
Essential requirements:
- Right to live and work in the UK
Additional Information: The successful applicant will be subject to a Disclosure & Barring check. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.
Deadline for receipt of applications: 09:00 Friday14th April 2023
Expected date for interviews: 25th April 2023
If you do not hear from us by Monday 24th April please assume you have been unsuccessful at this time.
Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete application form below. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email hr@firstlight.org.ukor ring 03458 121212to request an application.
Job Types: Full-time, Permanent
Salary: £21,275.00-£22,103.00 per year
Benefits:
- Company pension
- Flexitime
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Swindon, SN3 4RB
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