Job Description
COME AND JOIN US . . .
We are currently seeking a passionate, conscientious and diligent Public Area Assistant to join our Accommodation Services team, looking after our public areas. The shift pattern for this role is Monday to Friday from 12pm to 8.30pm.
The on target earning potential for this role is £25,568 / annual salary based on a 40 hour contract - comprising a base salary of £22,568, plus a qualified estimate of £3,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards and ‘No. 1 UK Resort’ in the Conde Nast Traveller 2021 Readers’ Choice Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK
If you are our next Public Area Assistant, please forward your most recent CV to us today!
Here's a bit more detail on what we see you doing in this role:
Consistently delivering and maintaining the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises
Taking huge pride in ensuring the cleanliness, presentation and hygiene of all the public areas, reception and service areas are always achieved
Restocking and replacing items in public areas and bathrooms, making sure our guests have everything they need when visiting or in advance of their stay
Servicing bathrooms by washing and emptying bins; cleaning all surfaces and floors; showers, baths, basins, bidets, and toilets to the highest standard
Vacuuming bathrooms, bedroom floors, corridors, stairs, and lifts to remove all debris; checking the vacuum cleaner each week; using the correct cleaning materials for each particular task
Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
Ideally, you'll have previous experience within a similar role though full training is offered; you'll also be available to work a flexible schedule
You'll be required to complete standard forms to record events on a regular basis and interact with our guests so a strong grasp of English language, both written and spoken, are essential; additional languages would also be beneficial!
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual
You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Overtime is paid at your hourly rate should you be required to work more than your contracted hours
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be our guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA…. to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities & service charge:
Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
It is estimated that in 2023, our full-time employees can expect to receive around £3,000 in addition to their annual salary
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