Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Senior Client Accountant within our Client Accounts division in Norwich, Norfolk.
What this job involves
Team Development
Assist the client accounts team leader and manager in the recruitment, training, retention and motivation of the team, in order to develop commitment and drive high performance.
Learn and be able to undertake all duties performed within the Client Accountant and Administrator roles.
Support senior management in creating an industry leading Client Accounts team, which is considered a ‘Centre of Excellence’ both internally and externally.
Performance Management
Work with the team leader to ensure there are no backlogs of work.
Take on responsibility for the client accounts for specified portfolios (these are likely to be more high profile or more complex instructions). To include trial balance reporting, nominal ledger reconciliations, VAT reporting, funding reviews and ensuring client deadlines are met.
Be a point of escalation for the team to resolve more technical issues.
Ensure preparation and review of quarterly cash analyses for all cash held.
Identify and suggest improvements to standardise, streamline and simplify working procedures.
Any other accounting duties necessary to ensure the efficient running of the portfolio.
Maintain Financial Controls
Liaise with all departments to ensure Key Performance Indicators are achieved and aim to exceed expectations.
Effectively manage risk by complying with Company and legislative procedures and controls. Identify problem areas and escalate issues promptly.
Engagement with Customers & Wider Team
Be the main point of contact for specific clients for the day to day running of the property portfolio.
Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.
Attend internal and external meetings as required.
Ensure strong communication links are established and maintained with the client accounts managers and finance team.
Desired skills and experience for this job
Excellent bookkeeping skills
Strong Excel skills, (incl. working knowledge of pivot tables & V-Lookup tables).
Working knowledge of MS Word, PowerPoint, and Outlook
Good interpersonal and communication skills.
Must be flexible and able to work under pressure, multi-task and effectively prioritise.
Organised, with attention to detail and able to work to tight deadlines.
Able to use own initiative to resolve day to day issues.
Several years relevant experience of working in an accounting team.
Previous experience of training / mentoring members of a team
Working towards a recognised accountancy qualification (ACCA, ACA or CIMA) or already qualified.
Desirable: Knowledge of Client Systems (Yardi/MRI/Horizon/Voyager).
Desirable: Knowledge of property accounts and VAT accounting.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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