Credit Controller
Oldham
£24,000
Marston Holdings is looking for a Credit Controller to join their team on a full-time, permanent basis. Reporting into the Accounts Receivable and Credit Control Manager, you will be responsible for making contact with customers with regards to their payment terms, supporting the Accounts Receivable team with reporting and any ad hoc projects as required, and managing any client queries that arise.
What you will be doing:
- Undertaking proactive credit control via phone, email, customer portals or face to face meetings
- Contacting strategic customers mid-way through their payment terms
- Logging all client queries
- Recording all PTP’s (Promise to Pays)
- Supporting the accounts receivable team as required
- Ensuring that the relevant forms are completed for any credit requests, write-offs or client refunds
- Preparing for and attending all allocated external customer visits
- Preparing for and attending all monthly ledger reviews
- Where required, initiating proceedings to ensure outstanding debts are brought to a satisfactory conclusion, discussing any problem accounts with the Accounts Receivable and Credit Control Manager
- Ensure cross functional support within the Credit Control team when required
- Contribute to continuous improvements within your role and the wider team to improve accuracy and to eliminate errors
- Working towards individual and team targets and KPIs
What we are looking for:
- Proficiency in Excel (or the desire to learn)
- Excellent communication and teamworking skills
- A positive, can-do attitude
- Good organisational skills, with the ability to multitask and prioritise
- Performance driven and keen to exceed expectations
- Proven customer service/client-facing experience
- Excellent time management
- Problem Solver (error detection, correction and root cause analysis)
What’s in it for you:
- Enhanced Maternity and Paternity Package, subject to eligibility criteria
- 25 days holiday plus bank holidays
- Enhanced Health cash plan
- Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
Marston Holdings Limited [MHL] is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK’s largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.