Job Description
Role Purpose To support Via services with a wide range of tasks associated with running a smooth and effective clinical prescribing service. To be responsibile for the monitoring and ordering of clinical stock and prescription paperwork; generating and voiding prescriptions for the service; postal and other correspondence to local GPs and pharmacies; taking minutes at clinical meetings; and assisting with quality and compliance audits. To work collaboratively with colleagues and key stakeholders across multi-disciplinary teams, ensuring adherence with all Via policies and Safeguarding principles. Key duties and activities of the role Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders.
Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Identify risks and take appropriate action in accordance with local, national and organisational Safeguarding policies. Actively contribute to multi-disciplinary meetings, and minute taking for clinical meetings. Monitor and replenish clinical stock as required; be the point of contact for clinical supply accounts including DBST and urine test kits.
Support Prescribers with the administration of generating of prescriptions for clinical clients, lead on prescription void processes and all other associated prescription management tasks and requirements. Liaise with prescribers and clinical team to ensure clinical appointment slots are available and booked as required. Coordinate correspondence on clinical matters to local GPs, Pharmacies and other appropriate stakeholders. Support with cover provision for the service administrator when required.
Work flexibly, including across multiple sites when required.
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