Job Description
About the company:
Save the Children fight for children every single day so that they can make their mark on the world and build a better future.
They stand side by side with children in the toughest places to be a child and do whatever it takes to make sure they survive, get protection when they’re in danger, and have the chance to learn.
About the role:
As a Salesforce Administrator apprentice, you will solve business problems by customising the Salesforce Platform. You will be managed by a senior SFDC Administrator to help with building, configuring, and automating technology solutions to deliver business value. You'll also have the opportunity to work with business stakeholders to define system requirements and customise the platform.
You will be part of a support team that is responsible for the technical ownership of products and features (SCUK Salesforce Solution), working with both technical and non-technical stakeholders to deliver products that match the requirements outlined by the wider product team.
Main Responsibilities:
- Delivering: ensuring successful implementation of product features with high quality configuration and declarative development
- Collaborating: working closely with a multi-disciplinary agile squad to define features and solutions
- Documenting: ensuring that all product features are clearly documented
- Supporting: acting as second-line support to ensure swift resolution of any defects and live support issues
- Validating: working closely with Business Analysis and Quality Assurance to ensure your solutions meet requirements
- Design business process mapping and influence decisions based on product knowledge
- Ensuring business efficiency increases through knowledge of both IT and business function
- Report writing and dashboard creation on the Salesforce platform
- Capturing business requirements, analysing and evaluating current business processes, and identifying areas of improvement
- Training end-users.
Skills:
- Great collaborator
- Excellent attention to detail
- Strong organisational skills
- Strong ability to communicate effectively at all levels both internally & externally
- Strong problem solver, able to deliver innovative and effective solutions based on sound judgement
- Advanced skills in Microsoft Office
- Ability to build strong relationships
- Ability to thrive in a fast-moving and dynamic environment
- Ability to prioritise heavy workloads to meet tight deadlines
- Ability to learn rapidly and respond to change, while keeping charity supporters at the heart of everything you do
Entry Requirements:
- You’ll need to attend an online interview with our Talent Team and pass initial assessments in maths and English once you have completed your registration.
- You will need to be within a commutable distance to the office location listed.
Additional Benefits include:
- Access to LDN's Apprentice Community
- LDN Personal Development Opportunities
- LDN Social Events
- LDN Apprentice of the Month Prizes
- Excellent Career Progression
- Access to Student Discount
- Hybride/remote working
- Cycle-to-work Scheme
- Generous Company Pension
- Flexi-working Hours
Job Types: Full-time, Apprenticeship
Salary: From £21,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free flu jabs
- Life insurance
- Work from home
Flexible Language Requirement:
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: STCH001
Expected start date: 02/09/2023
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