Job Description
INTERNAL SALES SUPPORT - Office based in Buckingham. Basic salary starting from £30k, plus bonus.
WHAT WE CAN OFFER YOU:
- Competitive basic salary starting from £30,000
- Company bonus (up to 15% of basic salary)
- Individual Bonus Relating to KPI’s & Performance
- Company discounts for all stocked items
- Excellent career growth opportunity
THE COMPANY
Established in 1985, we are a family owned company that specialise in providing industry-leading architectural ironmongery and sliding track systems to the joinery, carpentry, and construction industries. Our company is passionate about saving our customer’s time and money by being all-in-one experts; offering free technical advice and building lasting relationships to ensure our clients produce amazing work for their customers.
We focus on high-quality products at good prices and are passionate about providing a great customer experience. We have a friendly, supportive, and fun sales team and we are looking for a highly motivated member of the sales support team to further expand our market share and customer base.
THE ROLE
Sales support function is a valuable part of the sales team, playing an important role in coordinating quotes and pre-sales tender packs, tracking sales leads. Also supporting post-sales activities, such as coordinating deliveries and managing customer service levels.
· To provide technical assistance and advice to customers in relation to all Sliding Door Hardware products.
· To provide technical assistance and advice to customers in relation to sizing and produce detailed quotations.
· Produce Quotes from inbound emails & calls.
· Responsible for receipt and processing of sales orders via email & phone.
· Responsible for post-order correspondence with customers ensuring delivery dates are up to date.
· Carry out proactive telesales for quote follow up.
YOU
The ability to contribute to a better working environment for yourself and your co-workers. This includes self-awareness, initiative, accountability, persistence, resilience, patience, & perceptiveness;
· Technically minded;
· Good Telephone Manner;
· Quick learner
· Possess self-confidence, positive mentality and can-do attitude
· Disciplined and highly organised
· Results-orientated and able to work both independently and within team environment.
· Excellent verbal and written communication skills
· Develop a sound knowledge of the product ranges supplied including a grasp of the market segments
· Rigorousness and attention to detail
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Hybrid remote in Buckingham MK18 4BU
Reference ID: INTERNAL SALES SUPPORT
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