JOB PURPOSE
To maintain an accurate ‘procurement & sales’ information system for the Paving department.
To collate information from our overseas (Factories) and transport partners. Updating and liaise with customers, the sales and management teams, enabling the company to achieve set sales targets.
In addition, to ensure that the business is conducted in accordance with the company’s quality systems, as defined in the Quality and Procedures Manual.
MAIN DUTIES AND RESPONSIBILITIES
This is an important role within GRS, with primary responsibility to:
- To maintain the procurement\live record, files, or books for all direct-to-site orders Nationally.
- Receipt, vetting and loading of all suppliers & transport company invoices.
- Establish and build healthy relationships with customers, suppliers, hauliers, and colleagues.
- To establish with customers all relevant information including, specification required, start date, delivery requirements, site contact, name, telephone number and eMail address.
- To liaise with each ‘YardsMan/location’ & ‘Area Sales Representatives’ on information obtained.
- Handle telephone enquiries, receiving and reporting, quotations raised and processed.
- To prepare quotations and negotiate for orders on live enquiries (in consultation with sales representative or Manager).
- Monthly update of figures, projects\live orders.
- Liaise with sales team to identify potential new business.
- Maintain a daily proactive call record, as well enquiry log.
- To promote the company’s service, product range and image.
- To report to manager on competitor activity.
- Any other additional tasks as may be required by the sales representative or manager.
KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB
- Proficient use of: MS Office (Excel / Word / PowerPoint)
- Outstanding organization skills
- Great listening skills & able to prioritise tasks
- Excellent communication skills
- Experience in ‘sales’ or ‘customer service’ would be advantageous
- Happy to cold call (phone sales) and find new prospects
- A quick thinker and great at problem-solving
- Attention to detail is a MUST