Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.
Job Overview
- To undertake the role of Project Manager to ensure that the site staff are carrying out their duties effectively and efficiently, in accordance the Company Policies and Procedures
- To plan, manage and implement the delivery of services to site ensuring that the highest standard of operational performance is always maintained.
- Provide advice and guidance in general on property matters affecting the on-going management and development.
- To provide strong leadership and direction and to develop the staff excellence.
- To ensure that all buildings and staff are compliant to Statutory, Health and Safety and Relevant Legislation.
- To ensure all maintenance data is accurate and up to date in Maximo and produce accurate and timely reports on all areas of compliance for both the Client and Account Manager
Main duties:
- Implement a positive health and safety culture and ensure all staff comply with all Health and Safety policies and procedures
- Ensure employees always work in a safe and diligent manner
- To oversee the management, develop services best practice to protect site operations and take full ownership of the sites
- Management of the building fabric teams and be responsible for performance management, recruitment, development and appraisals, succession plans and team welfare
- Ensure management for all operational activities, to ensure work is executed in a safe and suitable manner and complies with SLA's
- To provide management information/reporting as required to both client and internal management
- Manage continuous improvement is delivered in service lines
- Customer Service to the standard, or higher than, specified in the Service Level Agreement
- Active attendance and involvement in site and individual training and development
- Ensure suppliers are using approved products and that all works being planned is working in line with the clients and our own Environmental Plans
- Provide proactive advice and assistance to soft service leadership staff across the portfolio
- Ensure compliance with legislation and improve the services strategy for the contract
- Ensure the delivery of SLA's relating to PPM performance through regular review and as appropriate ensure modifications and amendments are conducted
- To monitor works in accordance with Quality procedures
- Carry out safety inspections as and when required in line with Quality Procedures
- Communicate with the Account Manager, Senior Operations Managers, Operations Managers and Supervisors to ensure consistency across the contract
- Ensure leadership members are suitably dressed for work and have the required PPE and equipment to carry out their jobs, which is recorded and regularly reviewed.
- Advise the account manager of building risks associated with the services.
- To provide Monthly Reports and adhoc reports as required to the account Manager and Client
- To undertake additional duties in line with capabilities as required
- Full in depth security checks will be completed at base and higher level (SC to DV) for successful candidate;
What we are looking for:
- Professional Qualifications or RICS, APM or other accreditations? these are helpful but not essential. (As there are experiential routes)
- Prince 2, SMSTS, CDM in practice, and other Project Management related qualifications, skills and experience these are also a benefit.
- Proven track record for managing building services and fabrics
- Basic estimating principles
- Professional and strategic approach to management of projects works
- Knowledge of working with CAD plans, sections, and other technical information, Full Computer literacy, particularly with Excel, Word, PowerPoint, and Microsoft Project.
- Familiarity of Building Regulations, planning consents and Landlord approval and statutory consent processes, understanding of tender processes, and compilation of tender development.
- Customer focussed and respectful to promote healthy working relationship
- Promotes high level of team working and development of team spirit
- Strong communication Skills
- Leads by example
- Understanding of P&L