Cartier – Sales Associate, Selfridges
(Fixed Term Contract until December 2023, full time)
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations. This is a temporary contract to support the boutique during the busy period leading to Christmas and to replace some of our colleagues who will be joining our pop-up located in Manchester.
Sales Achievements
- Ensure a unique and exceptional client experience during a sale
- Master perfectly the selling ceremony
- Adapt according to client needs and motivations.
- Transmit the passion and values of the Maison
- Act as the privileged contact for the client in case of After Sales
- Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
- Cultivate strong client relationships and develops client loyalty
- Develop efficiently the client portfolio
- Execute targeted CRM actions
- Participate to client events and acts as an Ambassador of the Maison
Boutique Operations
- Respect all brand and boutique policies and procedures
- Participate in inventories
- Support the set up and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
- Undertake administrative tasks and stock room related tasks when required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sales orientated target driven background
- Excellent customer service credentials
- Experience of dealing effectively with different nationalities and cultural backgrounds
- Fluent in English - ideally one additional language
- IT literate
- A strong communicator
- Result and action oriented with strong entrepreneurial mind-set
- Team-player with empathy and strong interpersonal skills
As this will be a busy period we are expecting that this person is able to accommodate weekends and late shifts in accordance with Selfridges opening and closing times.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Deputy Boutique Manager
3rd Stage – Interview with the Boutique Manager
4th Stage - Interview with the HR Business Partner for Cartier
LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
https://www.linkedin.com/company/richemont/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg
https://www.youtube.com/@cartier