Company Description
About Playtech
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.
Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.
Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy.www.playtech.com
Job Description
Reporting to our CFO we are looking for a successful Head of Delivery to join our ever-growing #PlaytechFamily. As a Head of Delivery, you will be responsible for leading a team that assists clients with the setup and installation of technology tools and products. You will work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives. You will be also responsible to oversee the deployment of programs or systems, coordinating all the parties involved to ensure a smooth process with minimal disruption.
Main duties and responsibilities are but not limited to -
- Ensure that service delivery processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.
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Execute Playtech’s tactical plans.
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Manage daily tasks delivery, follow up on tasks delays, track teams progress toward achieving targets and ensure releases are executed per their set priority and timelines.
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Manage the relationships between different people within and across teams.
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Identify dependencies in plans across services and coordinate delivery.
Qualifications
Required
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The ideal candidate must have great experience within the gambling industry and specifically working in B2C online gambling operations.
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Solid organizational skills and attention to details
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Proven ability to influence cross-functional teams and projects
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Strong written and verbal communication skills
Desired
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Playtech Back Office systems knowledge/systems
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Task management systems such as Jira, Monday.com or similar is a plus
Additional Information
Job perks:
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Private comprehensive worldwide health and dental insurance,
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20 vacation days + 12/13 bank holidays
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Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen
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Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more!
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Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)
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A chance to level-up, with many learning and development opportunities available to all team members
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An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app.
We also offer a competitive salary, bonus scheme, pension program as well as a fantastic team culture. In addition, you'll get the opportunity to work in the gaming industry with one of the top teams in the sector. You'll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. Playtech is an equal opportunities employer, and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process, please reach out to hr-gib@playtech.com. Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.