Job Description
*APPLICANTS MUST BE ABLE TO TRAVEL TO SUNDERLAND*
We are looking for a competent Front of House staff member to join our team. We are Ranches, a vibrant restaurant serving authentic American style food in Castletown, Sunderland.
You’ll be the face of our restaurant and responsible for our customers’ experiences. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
What will you be doing?
As a Front of House member your responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.
Duties and responsibilities will include the following;
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- May be required to help back of house at times when needed
- Making extravagant desserts
- End of night cleaning
Working Hours: 5pm - 11pm
What are we looking for?
We are looking for someone with great organisation and interpersonal skills who can bring their enthusiasm and communication skills into the company. We are looking for someone who is focused and goal-oriented, the ability to work under pressure and someone who can contribute to continuous improvement.
As well as this the following are required;
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- Ambitious and hardworking
So if this sounds like the type of role you’re interested in and you want to find out more then get it touch and we can take it from there!
Previous restaurant experience is desired but not mandatory as full training will be given.
Applicants MUST be able to travel to Sunderland
Job Types: Full-time, Part-time, Zero hours contract
Benefits:
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
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