Job Description
Role
This role is an entry-level Finance role, with the opportunity for development if that’s of interest to the individual. The initial main responsibilities will be assisting with the monthly customer invoicing through aBILLity and running a credit control process (contacting customers for debt collection, processing payments, processing customer accounts for cancellation, writing off bad debt).
Study support can be provided if the candidate wants to take this route for developing a career in Finance, and details will be given during interview stage.
Responsibilities
Support Management
· Assisting the Commercial Billing Manager with the monthly aBILLity customer invoice processing
· Contacting customers via email and telephone to chase outstanding balances.
· Processing customer payments
· Checking the status of the customer entities on Companies House (i.e. active, in administration).
· Liaising with Customer Support/Commercial Billing Manager to cancel customer accounts or suspend services where necessary.
· Writing off bad debt and closing customer accounts within Netsuite (our accounting system).
· Providing regular progress updates to the Financial Controller
Core Skills
· Desire to work in a Finance function.
· Good computer skills with the ability to quickly learn multiple new systems.
· Excellent communication skills.
· Intermediate/Advanced Excel skills.
· Able to adapt, prioritise and be flexible with changing tasks throughout the day.
· Can-do, proactive, and positive attitude.
· Reliable, honest and with a good work ethic.
· Finance qualifications (AAT etc.) not required.
Role Competencies
· Professionalism – Approaches others in a tactful manner and manages departments expectations. Treats others with respect and consideration regardless of their status or position
· Teamwork – Balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit whilst supporting everyone’s efforts to succeed.
· Problem-solving – Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully. Develops alternative solutions and escalates as appropriate.
· Technical skills – Commits to being knowledgeable and up to date with relevant technologies. Strives continuously to build knowledge and skills within ICT, especially within the business’ core areas. Shares expertise and knowledge with others
· Time Management – Prioritise, plan the workload in accordance with the team managers with high efficiency.
Core Competencies
Gradwell has a unique and valued culture. All Gradwell employees can identify strongly with the personality traits and values set out below.
Engaging – Working with diverse teams and getting the best from them
Disciplined – To meet tight timelines and drive the teams to success.
Down to Earth – Gradwell people are straight forward and grounded.
Friendly – Gradwell people like to make the workplace a fun and relaxed place to be.
Helpful – Gradwell people will always look for ways to help each other and their customers.
Persistent – Gradwell people can be relied upon to get the job done – whatever it takes.
Values
Personal - Kind, Human, Caring
Pioneering - Expert, Masterful, Skilled
Proactive - Driven, Energetic, Agile
This list is not exhaustive, will change in response to business demands and may include other tasks as may reasonably be required by the Directors.
Job Type: Full-time
Salary: £22,000.00-£24,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Bath
Application deadline: 06/10/2023
Reference ID: JFin1
Expected start date: 01/11/2023
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