Job Description
The Role
This role offers a quarterly bonus scheme
Salary range including service charge
As ‘Reservations Manager’ you’ll be on the front line, delivering on our mission!
Due to the size & complexity of the business, having previous experience of Hotel Reservations is a must!
You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work.
What you’ll be doing
Leading your team
Coaching and training the team
Providing excellent customer service
Delivering on brand standards
Sound commercial judgment
Yield management
Managing group business
Develop lasting relationships with clients and generating repeat business
Administration
Working closely with all hotel departments
Available to work when the team and customer needs you most
What’ll make you a great fit for us here at Valor
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing service as well as leading, inspiring and engaging your team.
You’ll be commercially minded, innovative and have high expectations of yourself and others. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.
Job Types: Full-time, Permanent
Salary: £34,000.00-£37,000.00 per year
Benefits:
- Canteen
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
Work Location: In person
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