Company Description
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Corporate Receptionist for a multi-occupied building in West London.
The overall aim of the Receptionist is to work alongside the building manager and other service providers to create and nurture a positive visitor experience.
The Receptionist will provide a warm welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.
They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.
Key Responsibilities of the role are: -
Making a client's arrival journey, seamless and memorable through engagement and innovation.
Preparing for tomorrow's business day while delivering on today's operations.
Working collectively with service partners to achieve a one team approach.
This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Shift details: 45 hours per week, shifts from 8am-6pm Monday to Friday
Salary: £30,000
Qualifications
The successful candidate will have strong communication, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to respond to differing client needs. Enthusiastic and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
An SIA Licence is preferred but can be provided.
Customer service experience is essential for the role, preferably within a corporate environment. Exposure to facilities is also desirable.
Additional Information
What's in it for you?
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Competitive holiday allowance
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Pension contributions,
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Life insurance
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Enhanced annual leave
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Recommend a Friend Bonus Scheme
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Thank you voucher scheme.
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24-hour confidential helpline for employees, providing counselling & information services.
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Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
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Our Training Academy provides excellent training and development opportunities for our people.