Job Description
Company Description
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Responsibilities:
Oversees the planning of staffing levels of distribution warehouse personnel. Supervisory / management responsibilities for distribution warehouse personnel. Periodically evaluate employees and complete performance evaluations for employees. Interviews & participates in recruiting of distribution/warehouse personnel
Operations: Reviews records/reports for accuracy of information and compliance with established procedures. Reviews records/reports to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. Determines budget and accounting for department. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. Participate in Distribution services rate quoting process Pro-actively checking and monitoring financial reports and always looking for productivity gains in processes. Need to have the right communication and management skills to deal with 3PL personnel.
Floor: Works with receiving, put away, picking, shipping and inventory control.
Quality: Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
Customer Service: Continually maintain a professional and courteous relationship with all customers. Focus on customer service, sales and retention. Conduct Quality Management Reviews (QMRs) and retention calls with customers and vendors. Need to have the ability to prepare presentations for customers.
Qualifications
Experience (minimum level of direct experience in a similar position) 3 years.
Knowledge/ Skills: Requires good supervisory and communication skills. Familiarity with personal computers and material handling equipment is essential. Strong decision-making and coaching skills. Able to drive results.
Additional Info:
PC, MS OS, MS Office Software - strong MS Excel skills required
Familiarity with EI's systems, operations, and data flow
Customer Service skills to deal with branch personnel and external customers
Ability to work effectively across all levels of development, support and peers
Research skills
Strong written and verbal communication skills
Organizational skills to handle multiple tasks to completion simultaneously.
Physical and System Inventory Controls experience
Distribution Experience
Additional Information
Expeditors offers excellent benefits:
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Private Medical Insurance
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Pension Scheme
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Life Assurance
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Bike to work scheme
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Employee Stock Purchase Plan
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Training and Personnel Development Programme
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26 WFH days annually
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