Job Description
Description As a Customs specialist you will be required to compare data with source documents, check for accuracy and re-enter data in verification format to detect errors. You will be expected to be able to sort and verify the accuracy of data before it is entered as well as locate and correct data entry errors and so a keen eye for picking up errors or potential errors is important. Although you may be part of a team, you may also have to work unsupervised and so it is important that you are capable of self-management and be able to select materials needed to complete work assignments without the assistance of other people. Key Responsibilities Our Customs Clearance Operators are required to complete and input via EDI systems, customs entries for cargo arriving and leaving through UK ports, for both external and internal customers. This includes all aspects of Import & Export customs procedures and regulations. Operational - ensuring that all documentation is completed accurately, correctly, and presented within the expected time frames as designated by HMRC regulations, raising any potential declarations issues to your immediate supervisor. Customer service - Providing excellent customer service and keeping our customers promptly advised on entry completion and confirmation of VAT and duty costs as received from customs. We also advise our customers of any imposed local Customs holds that could affect planned delivery. Spotting and raising any issues causing cargo to be delayed through customs clearance documentation errors, especially giving cause to possible demurrage cost and flagging these to the supervisor. Administration - All VAT and Duty invoices for which the Customer is liable on costs, are to be generated and completed within our Transport Management System. Skills Knowledge and Expertise Must have previous experience in Freight forwarding/ customs. Accuracy and attention to detail is crucial. Excellent organisational skills. Ability to work on your own initiative. Communicate accurately and in a fast paced, teamwork environment. Flexibility and adaptability to constantly changing conditions. Able to complete tasks with minimal supervision, ability to multitask. Must have CDS exposure and be able to submit declaration based on the new HMRC system Understand rules of origin and preference of goods Governing customs and compliance regulations and staying up to date of any new laws via HMRC E-Customs Software knowledge is beneficial Efficient with Microsoft Office applications - Excel, Word and Powerpoint Understanding different customs regimes About Zencargo Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive. Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever. At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders. Life at Zencargo What’s in it for me? Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us. At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams. Work, Life and Balance At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach. Here are some highlights! Generous Annual Leave Flexible, Remote and Hybrid Working Home Equipment Allowance Vitality Private Medical Insurance Annual L&D Budget Paid Volunteering Days Pension Scheme Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay Our Vision, Mission and Values Zencargo is a company driven by our Vision, Mission and Values. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs. Our Zencargo Vision - A world with smarter trade Our Zencargo Mission - To make customers' supply chain their competitive advantage Our Zencargo Values We Learn Fast and Grow We Build Trust We Take Ownership We Deliver Outcomes A Fair Chance Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you. More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations.
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