Receptionist
Location: Victoria, Central London
Position Type: Full-Time
Salary: £11.50 per hour + Tips
Are you a friendly and approachable individual with a passion for providing exceptional guest service? Do you have excellent communication skills and a welcoming demeanor? Join our vibrant team as a Receptionist and be the welcoming face of our establishment in the heart of Victoria.
Key Responsibilities:
As a Receptionist, you will play a vital role in creating a positive first impression for our guests. Your primary responsibilities will include:
Guest Welcome: Greeting guests with warmth and professionalism as they arrive at the reception area.
Check-In and Check-Out: Efficiently handling guest check-ins and check-outs, ensuring accuracy and adherence to policies.
Guest Inquiries: Responding to guest inquiries, providing information about the establishment and its amenities.
Reservations: Assisting guests with reservations, room bookings, and any special requests.
Front Desk Operations: Managing phone calls, emails, and messages, and directing them to the appropriate departments.
Payment Processing: Handling guest payments, ensuring accuracy, and providing receipts.
Key Management: Issuing room keys and ensuring the security of key cards.
Guest Assistance: Offering assistance to guests with luggage and transportation arrangements.
Qualifications and Requirements:
No Experience Required: This is an entry-level position, and we welcome candidates with a friendly and welcoming demeanor.
Guest-Centric: A genuine passion for providing excellent guest service and creating a positive experience.
Communication Skills: Strong verbal communication skills and a professional phone manner.
Team Player: Willingness to work collaboratively with fellow team members to ensure a smooth operation.
Reliability: Consistency and punctuality in your work schedule.
What We Offer:
Competitive Hourly Wage: Earn £11.50 per hour, with additional earnings from tips.
Dynamic Work Environment: Join a passionate team dedicated to delivering outstanding guest experiences.
Training: Comprehensive training will be provided to help you excel in your role and grow in your career.
Opportunities for Growth: We encourage internal growth and offer career advancement opportunities for motivated individuals.
If you have a welcoming personality, excellent communication skills, and a desire to provide exceptional guest service, we invite you to apply for the Receptionist position. No prior experience is required, just a positive attitude and a passion for creating memorable guest experiences.
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Note: We value diversity and welcome applications from candidates of all backgrounds. Our company is committed to providing equal employment opportunities.