Nectar360 is a loyalty, data, and marketing services business. Our 1st party data (Nectar) is the key to unlocking customer understanding across the various Sainsbury’s businesses and supplier base (FMCG and GM brands) – our clients.
The commercial team in Nectar360 is responsible for how we combine, leverage, and commercialise data & media. Ensuring that Nectar360 remains relevant in a rapidly changing market where digital first thinking has become the norm, and the understanding of customer is a key differentiator.
The colleague will be working in one of the fastest growing and dynamic areas of the business, supporting us in driving significant profit growth from Nectar360’s data-driven digital media offering – onsite (Sainsbury’s & Argos e-Commerce) and offsite (our Digital Trading Platform (DTP)) monetisation.
The colleague will need a unique blend of data literacy, digital channel (and ideally traditional shopper marketing) knowledge, relationship building expertise, commercial drive, and stakeholder management to be successful in this role. They will be a strategic thinker, with a passion for data driven marketing, e-commerce, digital advertising and understanding customer behaviour.
This role requires the development of long-term digital relationships across senior client stakeholders in multiple businesses and across a wide array of industries, whilst also influencing internal Nectar360 teams and the Sainsbury’s business.
You will play a key role in delivering Nectar360’s digital aspirations and our ambitious growth plans – growing our profits by 60% over the next 5 years.
What you need to do
Data Planning:
- Responsible for creating data insight-based proposals for partners/clients based on real transactional data.
- Responsible for planning and refreshing audiences to power effective use of 1st party data for our clients, internal marketing teams and external partners (Nectar, Sainsbury’s, Argos, media partners and media agencies).
- Own and refresh sales collateral, providing training as necessary to engage sales teams.
- Ensure data selections and processes that are being directly worked on adhere to Sainsbury’s and Nectar’s sensitivities.
- Work with analytics colleagues to deliver evaluations; writing and confidently presenting results to create a story, demonstrating the effectiveness of 1st party data usage for digital campaigns.
Strategy:
- Demonstrate a strategic mind-set by understanding the key business challenges of our partners and agencies and work with the Senior Digital Strategy Manager to develop solutions.
- Champion digital channels to the wider business, publishers, and agencies.
- Work with the Senior Digital Data Strategist to define and develop process improvements.
Revenue:
- Support the Senior Digital Data Strategist and client-facing teams to deliver digital budget.
What you need to know and show
As the Digital Strategist, you will be the planning expert for our digital media channels, interfacing with FMCG clients and partners to provide bespoke targeting recommendations. You will support commercial targets of the digital work streams by driving best practice recommendations for audience selections, guiding analytic resource to understand and drive results and working with the Senior Digital Data Strategist to impact continuous channel and process innovation.
Must have
- Experience in a digital media or data planning role in a consultative environment, (additional Nectar360 training will provided)
- Strong client liaison skills i.e. able to work collaboratively and in partnership to deliver a high quality data driven solutions
- Experience in working with customer data
- Extensive knowledge of how segmentation and profiling techniques are used for direct marketing and loyalty campaigns
- Good understanding of programmatic and social media platforms (DSPs, DMPs, CDPs)
- Experience in leading projects and confident in engaging wider business functions in addition to agency teams, FMCG clients and third-party suppliers
- Advanced user of PowerPoint & Excel
- Excellent written and verbal communication skills in order to respond to briefs effectively.
Skills & Behaviours
- Proactive approach to problem-solving
- Curiosity about FMCG and digital media – particular when sorting through data to find brand & category insights
- Ability to take ownership of key areas and prioritise work to deliver on team and business goals
- Highly organised and confident in planning and prioritising workload to contribute to the overall strategy
- Work with the Sainsbury’s and Nectar customer in mind through implementing and championing good business, GDPR and legal practices that come with using customer data
- Comfortable with some ambiguity from external market changes and the constant evolution of the digital channel offering to client
Why Sainsbury's?
Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.
Holborn Store Support Centre and Home Sainsbury's Supermarkets Ltd 33 Holborn London EC1N 2HT