Job Ref: NOB1123
Branch: Nobu Hotel London Shoreditch
Location: Head Office, London (Central)
Salary/Benefits: £27,300 per annum and excellent benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 11/09/2023
Closing date: 25/10/2023
ABOUT NOBU LONDON SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel London Shoreditch.
Unique to London, Nobu Hotel London Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury.
As an established brand, we can offer growth and development, alongside the opportunity to travel.
Nobu Hotel London Shoreditch is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality 2023’ organisation.
If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!
At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
THE ROLE
As a Receptionist, you will be responsible for wowing our guests with exceptional service and making them feel at home as the first and last point of contact.
Your tasks will include but will not be limited to:
- Assist guests with arrival/departure as well as any other aspects of the guest journey.
- Keeping up to date with internal events, restaurant information, and hotel product knowledge.
- Deliver authentic and personalised care to our guests, straight from your heart.
- Work in synergy with other departments across the hotel – we’re stronger together.
- Handle/relay any guest feedback and do not be afraid to be empowered as a problem-solver.
ABOUT YOU
- Shine with confidence.
- You work well in a team environment that values the importance of supporting each other.
- Meticulous attention to detail and organisation.
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.