Job Description
OPERATIONS MANAGER - ADDICTION
Northern England - Remote/ ability to travel to Centres in Northern England
£42,000 - £50,000 P/A
40 hours per week
If you’re an Operations Manager looking for your next venture, we’re interested in speaking with you! Join a company that believes their employees are at the heart of what we do. UKAT provides world-class treatment for those suffering with addiction in comfortable and affordable facilities across the UK. This is an exciting opportunity to join a company that promotes learning, progression and great culture.
As Operations Manager, you’ll be responsible for travelling to our Centres in Northern England. You’ll be confident in your ability to lead our diverse team of Managers ensuring they are competent, compliant and meet company expectations.
Benefits:
- Supportive and encouraging personal development plan
- Opportunities to train and complete qualifications
- 28 Days Holiday rising to 33 Days after 5 continuous years of service
- On-site parking at every centre
- Expenses paid for including Hotel accommodation when required
- Flexible schedule and working pattern
- Employee benefits and discounts
- Blue Light Card - Discounts at thousands of stores
We’re looking for an Operations Manager who:
- Has knowledge of the legal framework principles covering service management, health and safety and people
- Has Operations Manager experience with an understanding of the substance misuse treatment system
- Has Clinical and regulatory knowledge
- Has previous experience managing staff
- Holds experience in performance management of organisations and people
- Can create and develop high performing teams
Duties & responsibilities of the Operations Manager:
- To ensure that each centre under remit provides high quality care and meets regulatory responsibilities.
- Ensure centres are compliant against UKAT’s policies and procedures, Health and Social Care Act 2008 (Regulated Activities) Regulations & CQC fundamental standards, NICE Guidelines, Health & Safety, Employment Law, Data protection and other relevant regulation and legislation, across all services.
- To ensure performance objectives are met within each centre which include retention, occupancy, successful admissions, outcomes, reviews etc.
- To contribute to the operational plan and action tasks andobjectives.
- Continually improve and develop centres in line with industry standards and corporate and commercial strategy.
- To line manage and ensure registered managers are competent, compliant and meet expectations. Responsibilities would include: Monthly supervision, training, targets & objectives, performance management, compliance and managing risk, HR, H&S, CQC Support, reporting and communication.
- Support including expertise, safeguarding, serious untoward incidents, compliance issues, complaints, medication errors, operational issues, safety, risk management.
- To lead on CQC-related matters and support registered managers.
- To oversee and manage HR responsibilities and matters for centres under remit.
- Ensure procedures are being adhered to that protect the company.
- Ensure systems are compliant and used in line with expectations. These include and are not restricted to Atlas, KIPU, Sirvoy, Shared Drives.
- Responsible for overseeing spending, purchasing and training at centre level and seek approval from Head of Operations.
- Health & Safety Lead – Ensure all centres and staff under remit meet standards
- Oversee and manage the quality system for services in remit. To ensure delivery of audit, inspection, reporting and corrective action, for continual improvement of the performance of services and care.
- Change management - delivery, Implementation and continued analysis for successful outcomes.
- To work closely with the Operations team - To share information & good practice and improve services under the UKAT group. Cover for absence.
This post is subject to a Disclosure Barring Service check at an enhanced level.
Job Types: Full-time, Permanent
Salary: £47,000.00-£60,000.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
- Overtime
Work Location: In person
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