Virgin Active have long committed to inspiring both new and current members to live an active life. There is a whole lot more to Virgin Active, there is a number of employees who work behind the scenes to support our clubs in delivering world class exercise experiences. We are looking for a Academy Coordinator to join our Academy Team.
As a Academy Coordinator, you will be supporting the business deliver excellent customer service and ensure data integrity and compliance are in check.
The role:
- Co-ordinate course bookings.
- Maintain information systems, such as our Learner Management System (LMS), Dynamics and Exerp.
- Co-ordinate learner enrolments, approvals and pre-requisites, payments and registrations.
- Co-ordinate learner profiles and accounts, course attendance, course progress and course completion status.
- Co-ordinate learner graduations, retake assessments and certification.
What qualities does a Academy Coordinator need to join Virgin Active?
- Experience working with customer-based systems.
- Experience in customer service and managing customer data.
- Experience with departmental administration; excellent organisational skills needed.
- Ability to work to deadlines.
- A passion for working with and supporting others.
- Personal demonstration of the Virgin Active values.
Our Perks
- 25 days (excluding bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for a child too, ability to take advantage of our Club V
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products
- Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!
- BUPA dental insurance, accessing dental experts whenever you need
- Vitality health insurance. Vitality offer a range of exclusive discounts too!
- Life Assurance at 4 times your annual salary, though this is one benefit we hope you won't need.
- Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges
- Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Adidas.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best