Job Description
Sales Agent, WindsorSalary: £25,000 - £27,500 DOE, increasing to £40,000 with tenure. OTE £60,000 to £85,000Working Patterns: Our Sales Agents work 40 hours over 5 days per week to cover our opening hours Monday to Sunday 8am to 9pm – the weekends will be on rotation; you will not have to work every weekend!About UsNeilson Financial Services is a leading life insurance provider, offering our customers a wide range of products through multiple routes. You may have come across some of our brands before such as Smart Insurance, British Senior Insurance Agency and Cover Today; we also launched a partnership with the Post Office in 2022.If you’d like to find out more about life at Neilson, check out the video below: https://youtu.be/wOfIHByBJsMThe roleWe are looking for Sales Agents to join our team in Windsor, who are passionate about ensuring our customers receive a great experience and are driven and determined.Key responsibilities include:You will be first point of contact for all outbound and inbound sales enquiries for Life Insurance products helping people take care of their loved ones.Providing accurate information on products that is clear, fair, and not misleading and in line with our commitment to Treating Customers Fairly.Building relationships and trust with customers effectively.Meeting and exceeding individual and company targets across sales and quality assurance.You will be helping and supporting our customers to help them protect those who matter.Contribute positively to the team and success of the company.About YouYou have previous experience of working in a customer focussed environment, whether it’s face to face, over the phone or online e.g., webchat. You have the drive and vision to provide a fantastic experience for our customers and you are laser focused on not only meeting your KPIs / targets but exceeding them.Additional experience required:Strong communication and great listening skills.High level of resilience and motivation to succeed.Great attention to detail, those little details do really matter.Have a positive attitude and willingness to learn.Benefits23 days holiday a yearCompany pension schemeLife AssuranceEnhanced maternity and paternity payFlu vaccinations, cycle to work scheme, eye test / glasses vouchersDiscounts on restaurants, cinema tickets, gym membership and moreRecruitment process at Neilson Financial Services:First up, your application will be reviewed by a member of our Recruitment Team. That’s right, no AI, no robots but one of our rockstar Recruiters.Step two: if we see what we’re looking for, one of our Recruiters will get in touch to set up a phone screen, where we’ll want to find out some more about your experience, what attracted you to the role at Neilson Financial Services, as well as some other questions. Please use this as an opportunity to find out more about us; remember, it’s a two-way conversation.Stage three: next up, you’ll either be invited to a face to face interview with one of our wonderful Sales Managers, or a member of our Recruitment team will host an assessment centre to which you’ll be invited along to.And lastly: if you’ve been successful following your interview or assessment centre appointment, one of our Recruitment team will get in touch to share the great news that you’re going to be one Neilson’s newest employees. However, if you have been unsuccessful we will set up a call to provide you with detailed feedback, it’s the least we can do after the time you have invested in meeting with us.Job Types: Permanent, Full-timeSalary: £25,000.00-£40,000.00 per yearBenefits:Casual dressCompany eventsCompany pensionCycle to work schemeEmployee discountEnhanced maternity leaveEnhanced paternity leaveFree flu jabsLife insuranceReferral programmeStore discountWork from homeSchedule:Day shiftMonday to FridayWeekend availabilitySupplemental pay types:Commission payWork Location: Hybrid remote in Windsor, SL4 1RS
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